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| Version | User | Scope of changes |
|---|---|---|
| Mar 19 2008, 12:42 PM EDT (current) | razzbari | 8 words added, 8 words deleted |
| Mar 19 2008, 12:08 PM EDT | razzbari | 1 word added, 1 word deleted |
Changes
Key: Additions Deletions
Customer service
1. Ways/Ideas to make customer service training exciting.
Johnson county has a customer service class required of new employees
-language comm. skills, email, customer relations
-3 hr class
-employees roll eyes when they have to take course
-all employees not just
2. TopTen tenideas trends that are goingchanging tothe changeworld the(Time Magazine world.20080324). #2. the end of customer service
-customers responsible for dealing with services themselves.
-shift from normal customer service model
-KSU focuses training, more and better
-im reference service
-text reference service
3. Workshops on cultural sensitivity. Understanding cultural differences.
1. Ways/Ideas to make customer service training exciting.
Johnson county has a customer service class required of new employees
-language comm. skills, email, customer relations
-3 hr class
-employees roll eyes when they have to take course
-all employees not just
2. TopTen tenideas trends that are goingchanging tothe changeworld the(Time Magazine world.20080324). #2. the end of customer service
-customers responsible for dealing with services themselves.
-shift from normal customer service model
-KSU focuses training, more and better
-im reference service
-text reference service
3. Workshops on cultural sensitivity. Understanding cultural differences.
