Library Camp Kansas - Recently Updated Pageshttp://librarycampks.wetpaint.com/pageSearch/updatedRecently Updated Pages on http://librarycampks.wetpaint.comen-usinfo@wetpaint.comFri, 28 Mar 2008 14:16:22 CDTFri, 28 Mar 2008 14:16:22 CDTwetpaint.com60Library Camp Kansashttp://www.wetpaint.com/img/logo.gifhttp://librarycampks.wetpaint.comLibrary Camp Kansas is a library and education unconference, set for 2008.Mentoringhttp://librarycampks.wetpaint.com/page/Mentoringnghousehttp://librarycampks.wetpaint.com/page/MentoringFri, 28 Mar 2008 14:16:22 CDTKristin (KUMC)
Diana (NEKLS)

Four goals of KU program for mentoring staff:
Building a tool – database for self-selection – self-identification
Document mentor-mentee selection - kept track of who’s mentoring who
Set up Communities of learning (aka “Communities of practice” ) –
Similiar to NEKLS Communities of Practice Building
Revamp the mentoring website

Suggestion: Assessment by both mentor and mentee

New graduates of library school need mentors Librarians – ALA College Library Section (CLS) has a mentoring program for new Library Directors
LAMA has a mentoring program

Kathryn Deis presenting ACRL e-learning webcast, "Being and Finding a Mentor"
4/10/08

Diana - Majority of Kansas librarians are non-MLS and need mentors
New MLS librarians need mentors

KU “orientation mentor” Program can help new employees acculturate and acclimate to a new environment.

mentor training must be a part of any program

]]>Teaching Technology in the Libraryhttp://librarycampks.wetpaint.com/page/Teaching+Technology+in+the+Libraryroycekittshttp://librarycampks.wetpaint.com/page/Teaching+Technology+in+the+LibraryWed, 26 Mar 2008 13:14:32 CDT

]]>Staff Developmenthttp://librarycampks.wetpaint.com/page/Staff+Developmentwebgoddesshttp://librarycampks.wetpaint.com/page/Staff+DevelopmentLinked to MRRL's LL2.1 programTue, 25 Mar 2008 12:08:33 CDT
Great group, great ideas, great camaraderie. Let's keep this going by adding other items we discussed. Plus there is an area at the bottom on this page for additional information and suggestions that you wish you would have said or thought about later.

What are some challenges of providing Staff Development?

  • Providing good customer service - getting staff who are introverts to be extroverts while working on the desk or with the public
  • Having a locationfor training - one library doesn't have private staff areas and everything from training tohaving lunch must be done in the public area
  • Some staff are not comfortable making their own decisions
  • Getting administration to buy into the need for staff development and training

What are you doing that is working?

  • Offer rewards to staff who complete staff training, take the initiave to learn something new, or go the extra mile
    • a picture of a globe given tostaff members when someonenoticed that they did something well
    • kudo blog on staff intranet others providelifesavers or donuts
    • budgeted $3000 to purchase MP3 players for staff who completed staff training (actually ended up costing $1000 less because by the time staff completed the trainingMP3 players had gone down in price)
    • Providing an extra 5 cents an hour for those who have cross trained
  • Tech Squad - identify best techie folks in each area to be on the Tech Squad who work asfirst contact people - need to have this duty in position description or performance expectation, etc. Some areas have a higher tech knowledge than other areas, but it is working well
  • Lightening Talks at All Staff Meetings each month - 5 minutes to demonstrate new technology or gadget
  • Tech Training Days for all their libraries
  • Changing roles in libraries, wikis, blogs, web 2.0
  • Tech Talk - offer sessions on how to assist users with wireless set up, web 2.0, Facebook, Myspace, downloadable audio books, Media and disk files, and offer q&a for staff
  • LibStats - reference question statistics tracker: http://code.google.com/p/libstats/

How do you currently receive staff training?

    • Web Junction
    • Some partner with Human Resources, Career Services, or Chamger of Commerce
    • Professional Development Committee

    What training or staff development do you requirestaff to complete in your libraries?

    • 5-week summer training, some topics include:
      • How to know if you are conducting a good reference interview
      • Advanced internet searching
      • Organization communication
      • Disaster training
      • How to disperse communication (telephone, e-mail, wiki, blog, web page, etc.)
      • Roaming reference program
    • Reference batting practice - classify reference actions according to baseball words - home run, strike out, foul ball, etc. Discuss how you could have handled it better and others offer suggestions
    • Monthly training for Reference Desk staff - librarians and other specialists are invited to talk for 45 minutes about sources, database changes, etc. in their area
    • Fish - Customer Service - http://www/enterprisemedia.com
    • Give them the Pickle - customer service video http://www.giveemthepickle.com

    What else are you doing?

    • Using wikis because phone are not always available and version control was difficult with email
    • Learning 2.0 -http://plcmcl2-about.blogspot.com/ "explore new technologies and reward them for doing 23 things"

    Other interesting stuff?


    Add items you'd like to add here that were not talked about during our session:



    ]]>    Discussion Topicshttp://librarycampks.wetpaint.com/page/Discussion+Topicsroycekittshttp://librarycampks.wetpaint.com/page/Discussion+TopicsMon, 24 Mar 2008 20:19:47 CDT**Final Conference Schedule**

    11 am to Noon - Session One

    Noon to 1:30 - Lunch Session Two
    • Green Libraries - lead by Jennifer
    • 2.0 Topics - lead by Royce
    • Staff training - lead by Danielle
    • Creative Commons - lead by Michael
    • Programming - lead by Rhonna

    1:30 to 2:30 - Session Three

    **below this point were topics suggested before the unconference, which we used to get our topics for the day:**

    VIRTUAL REFERENCE/INFO LITERACY
    *Future of reference services
    *Virtual Reference--what are others doing?
    * Information literacy - campus-wide plans

    LIBRARIES AS "PLACES"
    *     Library as place (physical and virtual)
    * Strategies/tools libraries can adopt to establish themselves as centers for discussion and celebration of culture
    * Compact shelving installation

    ADMIN AND TRAINING/FREE STUFF!
    * job shortages for librarians and a need for a more comprehensive mentoring program to include those looking for jobs, not just those new in their job.
    * Getting tech training on a budget
    *     Cheap and free options for things like podcasting and online tutorials
    * Open source software
    * Should libraries abandon local OPACs in favor of WorldCat?
    * What interest is there in a state-wide Web 2.0 library catalog?
    * What interest is there in a state-wide digital repository?
    * Virtual libraries--what's ahead!

    USERS AND PARTICIPATION
    * Benefits v. Disadvantages of Adding user-generated tags, comments, reviews to Library Catalogs (e.g., via Library Thing for Libraries)
    * What presence, if any, should libraries establish on social networks like My Space and Facebook?
    * how to get community involved in participating in our blogs
    * Libraries and Second Life - those who are using it, have your outreach efforts worked? If you're not using it, why not?
    * Using social bookmarking to enhance accessibility and awareness of quality resources
    *How do you measure the success of your libraries social networking endeavors?
    * How can Web 2.0 tools help us develop better collections?
    * What are the implications of CreativeCommons when it comes to libraries?

    Instruction/Information Literacy



    ]]>    Attendee Infohttp://librarycampks.wetpaint.com/page/Attendee+InfoEricGustafsonhttp://librarycampks.wetpaint.com/page/Attendee+InfoMon, 24 Mar 2008 13:38:44 CDTAfter camp is over, add your information so others can get in touch.



    ]]>    Invitation to Participatehttp://librarycampks.wetpaint.com/page/Invitation+to+Participateerindowneyhttp://librarycampks.wetpaint.com/page/Invitation+to+Participatecleaned up image problems at bottomMon, 24 Mar 2008 07:37:18 CDT
    Think some of the most valuable and most productive sessions at conferences are the hallway and dinner conversations?

    Want to get to know some of your forward-thinking Kansas library colleagues better?

    Join us at Library Camp Kansas: the first Un-conference for people interested in customer-friendly libraries, library 2.0 and thinking about how we can all improve our services and organizations to meet the needs of our communities.

    This is not a conference with experts behind a podium. It is an opportunity for dialogue and conversation. Sound good to you? Join us on Wednesday, March 19, at K-State's Hale Library!

    Details:
    Wednesday, March 19, 2008, 10 a.m. to 4 p.m. (Registration starts at 9 a.m.)
    Hale Library, Hemisphere Room
    Kansas State University
    Manhattan, KS

    A complete agenda and links to lunch options, directions and parking information are available on the unconference wiki at: http://librarycampks.wetpaint.com/page/Unconference+Details.

    Topics:
    The participants of Library Camp Kansas choose the topics to be discussed the day of the conference. Potential topics can be posted ahead of time to the wiki: http://librarycampks.wetpaint.com/page/Discussion+Topics.

    Registration is free. Click here to register online

    If you need a parking permit, you must register by Friday, March 7.

    Due to space limitations, overall registration is capped at 100 participants.

    What's provided:
    Free wi-fi. Some laptops are available for those who can't bring their own. Flip charts and meeting supplies will be provided as well. Snacks and drinks thanks to the KPLACE Round Table and K-LIRT. Parking permits thanks to NEKLS.

    What you should bring:
    Great ideas, great questions, an interest in collaboration, laptop with wi-fi (if possible), and money for lunch.

    For more information, check out the Kansas Library Camp wiki: http://librarycampks.wetpaint.com/

    To see how other library camps and unconferences have worked out in other states, see http://www.blyberg.net/?s=unconference&submit=GO
    and http://librarycampnyc.wikispaces.com/Program.

    Questions? Please contact:
    Brenda Hough
    Technology Consultant, NEKLS
    bhough@nekls.org
    (785) 838-4090

    Hope to see you there!

    ]]>    Instruction/Information Literacyhttp://librarycampks.wetpaint.com/page/Instruction%2FInformation+Literacyjillsodthttp://librarycampks.wetpaint.com/page/Instruction%2FInformation+LiteracyFri, 21 Mar 2008 14:16:26 CDTInformation Literacy because of standards.

    How do we get the students to translate what they are learning into different situations?
    *Set up at beginning that this works in other areas.
    *Get teacher's cooperation to have students prepared
    *Take time to check with students individually.

    Getting students at same proficiency level.

    Online tutorials.
    *Captivate to design.
    *Teach about specifics to academic library.
    *Search Path

    Getting away from the demo. Making the experience more interactive.
    *Get away from the podium
    *Ask questions

    Talk for short time and then give opportunity to work with info.

    Making this a part of the complete campus.
    *Research forums where students can present
    *Liaisons mentoring student research

    Embedded librarians. On the spot. Going to specific classes. Pick the ones where it would be appropriate and provide most impact. Also in online classes.
    *In online added as teaching assistant.
    *Attending classes throughout semester to provide point of need assistance.

    Working with Writing Across the Curriculum programs.

    Gaming. Captivate and Flash to create. Also using things that are available on the Internet.
    *Info Lit - UNC
    *Library Arcade - Carnegie Mellon
    *Think Fast

    Interactive activity ideas
    *Clickers

    How to develop a game.

    Set three goals. What do the students need to walk away with. Plan to that.

    Using a Think Pad. Makes you mobile. (Interwrite)
    Tablet PC

    Workshops for faculty? Or grad students?

    Other fun activities to get students in to explore the library. Doesn't have to be formal.


    ]]>    Gaminghttp://librarycampks.wetpaint.com/page/Gamingroycekittshttp://librarycampks.wetpaint.com/page/GamingFri, 21 Mar 2008 12:25:43 CDT Playing with the wii















    A lot of fun was had at the Gaming session. We talked about gaming and how it could be used in the academic setting.

    I have included some documents for those who are interested. They are at the bottom of the page.

    ]]>    Future of Referencehttp://librarycampks.wetpaint.com/page/Future+of+Referencejillsodthttp://librarycampks.wetpaint.com/page/Future+of+ReferenceMoved from: Unconference DetailsThu, 20 Mar 2008 17:27:03 CDT
    Threats to Reference

    · Low number of regular information seeking behavior
    · Lots of instruction talking about not being anti-google not anti-wikipedia and sharing about our resources
    · Librarians can even use google better than others
    · We can use the same librarian tools but use it better
    · Share about google scholar
    · Libstats
    · Staffing the desk
    · Training the students (undergraduate students on the desk didn’t perform well and faculty didn’t want them on the desk—KU Libraries)
    · Peer reference (coaching reference) with student to student
    · Johnson County Public Library -50% of questions are tech questions
    - Specialist phase—record our reference sessions

    • Virtual Reference
      • Johnson County Public Library (Meebo)
    • K-State Libraries
      • Meebo
      • Text Message
      • During busier times, it’s in our office

    KU Libraries
    • Trillion can put more than one librarian on at the same time
    • ChaCha (Indiana University) human mediated searching
      • Ask to search with a guide
      • Librarians are the guide with IP addresses from Indiana University

    New Models (VR, Staffing, imbedded librarians)



    Wandering (roaming reference)
    Johnson County Library—some people don’t like to be approached—roam to have a presence in the library
    MPL—several people need help when you roam and have found it helpful

    K-State—unofficial roaming (wear nametags)
    --Anne does roaming several times a week

    Wikipedia info-literacy/instruction
    Johnson County Public Library—lots of people coming to wikipedia class and information literacy---talks about how to use Wikipedia and how to tell if information is relevant or not. Students told not to use Wikipedia but try to figure out how to tell students to use it to get started…scroll down to the bottom and use the source list down at the bottom

    Wikipedia conversations allow you to have conversations about the research process and find more sources

    Weeding reference shelves? Yes except for Multicultural Resource Center (K-State)

    How are you making your discoveries of the web to the public? Grey literature? Are you tagging resources?

    K-State—reference resources for staff on delicious

    Johnson County Public—Research by subject pages
    Example: 10 Steps to Evaluate a Wikipedia Article by Scott V.

    History and Biography—History of Your Home Monica D.

    ]]>    Outreach/Library Programminghttp://librarycampks.wetpaint.com/page/Outreach%2FLibrary+Programmingjillsodthttp://librarycampks.wetpaint.com/page/Outreach%2FLibrary+ProgrammingMoved from: Invitation to ParticipateThu, 20 Mar 2008 10:51:14 CDT
    "Beyond the 4 Walls"

    How do we motivate staff to connect with their public?
    *Participating in fun things like parades (using bookcarts) or fairs.

    How do we develop partnerships? What are people doing with partnerships?
    *Find out who has similar goals
    *United Way (grants)
    *Faith based organizations for education

    What can we do with technology for virtual outreach?
    *Provide music online.
    *Subject guides
    *Make YouTube Videos about library services or for fundraising
    *Create virtual displays

    Programming/Outreach Ideas (please feel free to add details about specific events)
    Adult Programming
    *International Film series
    *Classes on Blogging
    *Symposium on Copyright
    *Classes on using Ebay
    *Jane Austen Festival
    *Movies on the Grass
    *Humanities Council displays
    *Adult Summer Reading Program
    *Computer Classes at the senior center
    *Booktalks at senior homes
    *Adult microsoft classes
    *Books on wheels (nursing homes)
    *Art show featuring local artist

    Children/Teens
    *    Science Night
    *Gaming day (Guitar Hero)
    *Go to Preschools
    *Storytimes
    *Summer reading programs
    *Band nights
    *Wednesdays at Liberty Hall
    *Podcasting

    Bring in popular culture to engage library users.


    ]]>    Homehttp://librarycampks.wetpaint.com/page/Homeerindowneyhttp://librarycampks.wetpaint.com/page/HomeWed, 19 Mar 2008 22:46:07 CDT
    Check out the tag cloud! Go to our conference tags page to see how your fellow attendees described themselves.

    GET CON-ED CREDIT! We will send the attendance list to the State Library so that you will get your credit for attending. Thanks for coming!

    Overview

    Library Camp Kansas is a library unconference that will be held March 19, 2008 from 10 a.m. to 4 p.m. at Hale Library on Kansas State University's Manhattan campus. Participation is open to anyone who is interested in dialogue and conversation about customer-friendly libraries, library 2.0 and how we can all improve our services and organizations to meet the needs of our communities.

    How does it work?

    At the start of the event, all the participants will meet together to brainstorm and choose the specific topics to be discussed during the break-out sessions. Then, once the schedule is set, participants will be free to attend whichever sessions interest them. Each session will have a facilitator who will start a discussion and encourage sharing and brainstorming. IIf there are any topics you think should be discussed in the break-out sessions, you can also post them ahead of time to the Discussion Topics page.

    For more details about the event, please visit the following pages:
    For coverage of other library unconferences visit the other library unconferences page.

    Registration is free! Check out the invitation to participate and register today!




    ]]>    our conference: tag cloudhttp://librarycampks.wetpaint.com/page/our+conference%3A+tag+clouderindowneyhttp://librarycampks.wetpaint.com/page/our+conference%3A+tag+cloudWed, 19 Mar 2008 22:44:44 CDT
    ]]>    Cheap & Free Toolshttp://librarycampks.wetpaint.com/page/Cheap+%26+Free+Toolstwinmom22http://librarycampks.wetpaint.com/page/Cheap+%26+Free+ToolsLinks and new content provided by Kathy and Chris RippelWed, 19 Mar 2008 19:40:30 CDT Windows Live Sky Drive
    Survey Monkey
    c-cleaner (reg fixes, disk cleanup)
    Spybot search & destroy
    adaware
    hijack this
    Firefox web developer extension
    irfanview (graphic viewer, etc.)
    rockyou.com (sideshows)
    slide.com (slideshows)
    Slideshare.net
    OpenOffice (includes presentation software)
    Kansas Libraries on the Web (wordpress sites for libraries) mykansaslibrary.org
    Audacity
    ListGarden
    SnagIt
    Firefox extension for screenshots
    PC Mag article: 157 best free tools
    Google Calendar
    Google Calendar Sync
    Zoho (has web forms function)
    Cybera - open source time management for computers
    Password safe
    1password
    libstats (reference stats)
    meebome - reference / in opac
    Vista sidebar widgets - Yahoo Widgets for XP
    Google Notebook
    Personal Ancestral File - Familysearch.org
    Geni.com
    OpenSourceMac.org
    lifehacker.com
    Koha / Evergreen
    vizu.com (poll widget)
    LibraryElf
    libX browser tolbar
    widgetbox
    ScreenHunter 5 Free (screen capture tool)
    Spam Gourmet (throw-away email addresses)

    ]]>    Library As Place Session 1http://librarycampks.wetpaint.com/page/Library+As+Place+Session+1jalgerhttp://librarycampks.wetpaint.com/page/Library+As+Place+Session+1Wed, 19 Mar 2008 15:40:37 CDT
    Library as Place – Session 1 – 11am

    Introductions of Participants and their interests
    • Architectural composition of libraries
    • Library as an academic face for the university
    • Making spaces more welcoming
    • Meeting spaces as opposed to study spaces
    • Virtual libraries
    • Converting an older space for new uses
    • Concerns about place being less important in libraries
    • Social contexts for libraries

    Three Questions
      1. What is place?
      2. What is library?
      3. What do people do/want?
    And the synergy between these 3 questions

    Place
    • Physical
    • Virtual
    • Meaning
    • Emotional – idealization of what it means
    • Communal space
    • Safe place for ideas – diverse/issues

    Library
    • Expertise
    • Information
    • Knowledge
    • Walls
    • Content
    • Location
    • User definitions
    • Finances

    People do/want?
    • How do we foster a sense of intellectual freedom?
    • Old vs. New library conceptions
    • Transparent library use – where users do not know when they are actually using library services (e.g. databases)
    • Making non-fiction more bookstore
    • Free market can react more quickly to changes than public libraries
    • Technologically inclined users self-identify with libraries as wired community centers
    • Learning library
    • Different methods of decoding order within the library and schemes of spatial organization
    • Library as a community of access
    • Library as third-place
    • Subtle space modifications and signage that encourage positive behaviors (e.g. plugs per seat, trashcans)
    • Civic participation and the librarian’s responsibility to encourage that

    What is the real synergy between these concepts and how might others who are not here respond to these questions?

    Session Facilitator: Jeff Bullington, University of Kansas
    Session Recorder: Wade Garrison, University of Kansas


    Some external works referenced in conversation

    "Pull the Plug on the Library" George Ellmore, The Gainesville Sun, March 02, 2008 http://www.gainesvillesun.com/article/20080303/OPINION03/803030303 viewed March 19, 2008

    The Great Good Place: Cafes, Coffee Shops, Bookstores, Bars, Hair Salons, and Other Hangouts at the Heart of a Community, Ray Oldenburg. Marlow & Co., 1999. Book on "Third Space" in life.

    Not referenced in the conversation but ACRL/LAMA has a new wiki called "ACRL/LAMA Guide for Architects; Guide For Planning Higher Education Library Spaces" at http://wikis.ala.org/acrl/index.php/ACRL/LAMA_Guide_for_Architects

    ]]>    wrapup and reviewhttp://librarycampks.wetpaint.com/page/wrapup+and+reviewerindowneyhttp://librarycampks.wetpaint.com/page/wrapup+and+reviewWed, 19 Mar 2008 15:12:58 CDT
  • We were able to share experiences across library types so was good to share with people outside our group - whether that is public, academic, special, or other.
  • Shannon astutely observes that there was a lot that sounded good - but limited time. More sessions!
  • Initially reluctant but enjoyed - was able to learn from others in different libraries.
  • In an unconference-type situation we weren't able to cover all the related topics - pros and cons to the setup. Blended approach combining best of the traditional conference and the unconference concept.
  • Being able to share in groups is a bonus - getting to talk about what we wanted to talk about.
  • We were able to be more timely - things that are important now rather than 6 months or a year in the past? Observation about other conferences asking for program info a year or more prior.
  • This experience was a chance to communicate rather than to passively consume information.
  • Lunch bunches were popular - having a free-flow exchange with others that you don't normally see was good, getting out of the typical groups?
  • Being the only person in your building can be isolating - the unconference helped those in smaller work groups connect
  • Recommendation - grab people you don't know and have lunch, get out of that typical circle of folks - we can do this even at more structured conferences.
  • Connecting with people who do similar things outside of regions, systems, buildings
  • What next?
    • We have a wiki!!! (you're reading it)
    • Can add to the pages from each session
    • Noted that western Kansas needs something regional - this was still pretty "eastern" in scope
    • Dodge City? Colby? Suggestions fly!
    • Need better tables to facilitate convos at lunch
    • Groups fragmented at lunch - bring lunches in to avoid splitting?
    • Spring break timing was thumbs-up - especially for a university town
    • Nobody wants to give up their weekends for this!
    • Jason is expert unconference-setter-upper
    • We talk about how we got this started - really a group effort that came from communicating with like-minded folks in the library world. Worries about speakers and things like that were nil.
    • Lightening talks - bringing up issues and topics - like pecha kucha? Give people slots on the wiki to prepare really short presentations to kickstart things?
    • Shorter snippets on topics related to main topic - nice to go into depth to explore solutions
    • Communities of practice - a way to bring together people in similar situations/job issues
    • Nebraska is planning an unconference as a preconference to their state conference in Lincoln... thinking that it might be more effective as a postconference but they are locked into this time slot this year



    ]]>    Outreach, Marketing, Public Relations, Etc.http://librarycampks.wetpaint.com/page/Outreach%2C+Marketing%2C+Public+Relations%2C+Etc.kanninghttp://librarycampks.wetpaint.com/page/Outreach%2C+Marketing%2C+Public+Relations%2C+Etc.Wed, 19 Mar 2008 15:11:20 CDTplease add your notes to this page, as well as links to relevant resources and other items of interest.)

    Marketing, Outreach, Public Relations, and stuff
    What do you want to talk about? Find out? Discuss?

    What are the biggest challenges facing your team/institution?

    Library jargon
    multiple locations

    Staff buy-in – getting folks to market “in the trenches” with patrons/users
    - get all to participate

    Gap between what (faculty, staff, students) know and what they think they know.
    Reach them now via: email (a lot). Important but not enough.

    How do we get staff to make things look good? How to convince them that it matters?
    Make it EASY – give them tools
    “Tell them they must do it.” – David says
    Danger: resentful staff. Be careful with how you frame it.
    Ex: web site. “You are the content expert. You don’t have to worry about presentation/design.” (And give them the means to make it look good.)
    People really feel ownership about their area.
    STRENGTH – passion of the staff – also a drawback

    K-12 educators – knowledge gap again. Assign stuff that we don’t have – need to get assignments to match materials.

    Input – 2 directions (shape collections, shape assignments)

    Marketing limitation: dewey system? (hard to have people stand in one tiny section, no reserve section)

    Ultimate goal – get to the students. Through faculty? Direct to students? Visibility?

    Marketing the web site is hard to do.

    Content – Topeka’s web site – “always find something wonderful there.”
    Ditto JoCo’s web site

    Similarities between small town libraries marketing and college/university libraries

    4-up Ask a Librarian –
    http://www.lib.ku.edu/instruction/publications/ask.a.librarian.4-up.pdf


    What are your biggest assets?

    staff passion

    goodwill for libraries in general

    What do you wish you had time/money/energy resources to do?

    bookstore model/browsing collection/neighborhood
    better organization - color-coded and icon-coded

    Range of different marketing strategies, media (online, print, face to face, web 2.0)

    Stickers – WORKED – “Hello, my buddy name is…” – better than desk cards
    Magnets of that button (screen shot)

    “Ask Allen” instead of ask a librarian

    Handouts

    Face-to-face (New Student Orientation session)

    Colleges and universities –

    Visual Identity tools - GOOD

    SIGNAGE and gathering a bookstore model/browsing collection organization of the books
    - David's example: "neighborhoods" - travel, health are the neighborhoods at Topeka/Shawnee so far
    - has an online component

    More signage - finding your way into and around the library!

    Library as place as marketing tool - comfy furniture, usability

    ADA site review - 100% of libraries got written up for poor signage

    Books turned out so visible from the hallway (windows)

    One-on-one training, classroom training, custom training

    “Branding” – getting our brand established with Them.

    Focus on services

    Getting from old to new – HARD

    Roots of Joco colors – blue and yellow, sunflowers and blue sky

    Communications outreach coordinator – handouts are hard to make systematic

    Strategic Communications Plan - KU Libraries are in the process of implementing one; for more info, contact Sarah - kanning (at) ku.edu

    Get people to your web site, and market with your web site (once they’re there)

    RESOURCES:
    Instruction Sheets - Alice
    Strategic Communications Plan - Sarah
    Staff Downloads (templates and stuff) - Jenny

    Who attended:
    Sarah – KU
    David – Topeka/Shawnee, works with marketing folks
    Jenny – K-State instructional design librarian, on branding task force
    Shannon – state library
    Erin – school liaison, JoCo Libraries, instigator
    Maria – Lawrence Public Library – community relations coordinator
    Alice – Allen Community College, and business major, online library instruction class, communications task force
    Rachel – K-State – reference, multicultural center, recent grad – how to get students in the door?

    ]]>    Library Catalog afternoon sessionhttp://librarycampks.wetpaint.com/page/Library+Catalog+afternoon+sessionerindowneyhttp://librarycampks.wetpaint.com/page/Library+Catalog+afternoon+sessionWed, 19 Mar 2008 14:23:29 CDTJosh Neff! Live "blogging" on the wiki by edh.

    Josh has an epic hatred of library catalogs because they are severely non-user-friendly. Most of the JoCo users go straight to the catalog which is not designed as our actual "website" is.

    I make the confession that I only use the Book Burro plugin with Amazon and Firefox because I find books faster that way - NOT our library catalog!

    Josh follows us up with a story about trying to find a book on pyramids in Sirsi-Dynix. Is this our employment security? Being necessary to help patrons work through broken technology called the OPAC?

    The point is made that there are no "dead ends" in Amazon as final as those in the OPACs. How do you respond to patrons who complain that our own OPAC isn't as good as Amazon?

    Jim points out that it doesn't matter how great we think it is, it's all about the user experience and how they search, what they want to find.

    Talk ensues about Koha and moving on to open source. LibLime does offer hosted solutions and help with maintaining the catalog. People feel like they have a monopoly in the cataloging industry with proprietary software and that it works against librarians trying to serve their patrons.

    Kathy talked about how CKLS pitted four catalogs against each other in a "shoot-out" so that they could decide which catalog was best. Ended up really testing three - one open-source and two proprietary. The trials from the vendors enabled them to have librarians come in and run searches and tests on them so that they could decide which was best.

    Kevin observes that patrons search and browse as two main functions of the catalog - and obliquely brings up how everything is miscellaneous - catalogs online are not bound by the laws of physics. Serendipitous experiences mentioned - being able to find more than what you were looking for, and other things that relate are important to patrons so that you preserve the experience of discovery? Josh shows us this article.

    Then we do a try with TSCPL's catalog - when you cannot find a search result it gives you a screen with the Meebo widget so you can ask a librarian right away for help.

    The elephant in the room seems to be the MARC record and how it shouldn't be the only access point. AquaBrowser and how it sits on top of a catalog - as an analogy for how you can create multiple points of access.

    Kevin observes that we seem to have lifted the concept of print into an online form - that online is about manipulation rather than passive consumption, and Josh follows that up by explaining more about how he developed the Kids' page on the JoCo site. That you go to the library website to do the things that you would do at the library, not to read about the library or other semi-unrelated things.

    We compare the OK State AquaBrowser overlay with the Drupal platform of the AADL catalog. Josh points out where he used their cool card images function to comment on Terry Pratchett's Hat Full of Sky. Kathy makes a comment on Marley and Me - they are unmediated and allow anyone to comment - providing a platform for people to connect in different ways over catalog items, bringing them to life.

    Josh mentions that you do need enthusiasts who are encouraged to dabble in the web - to have knowledge, to share knowledge, to build on knowledge.

    It is observed generally that being at the mercy of vendors, especially big ones who hamper your access to the product (which is also your library information, paradoxically) means that you cannot respond intelligently as librarians to your patrons locally...





    ]]>    library as a place afternoon sessionhttp://librarycampks.wetpaint.com/page/library+as+a+place+afternoon+sessionyabookladyhttp://librarycampks.wetpaint.com/page/library+as+a+place+afternoon+sessionWed, 19 Mar 2008 14:19:05 CDT

    ]]>    2.0 sessionhttp://librarycampks.wetpaint.com/page/2.0+sessionyabookladyhttp://librarycampks.wetpaint.com/page/2.0+sessionWed, 19 Mar 2008 11:54:29 CDTwhy are so many libraries reluctant to share information with each other other than catalog info?


    ]]>    Customer Service morning sessionhttp://librarycampks.wetpaint.com/page/Customer+Service+morning+sessionrazzbarihttp://librarycampks.wetpaint.com/page/Customer+Service+morning+sessionWed, 19 Mar 2008 11:42:00 CDT
    1. Ways/Ideas to make customer service training exciting.
    Johnson county has a customer service class required of new employees
    -language comm. skills, email, customer relations
    -3 hr class
    -employees roll eyes when they have to take course
    -all employees not just

    2. Ten ideas that are changing the world (Time Magazine 20080324). #2. the end of customer service
    -customers responsible for dealing with services themselves.
    -shift from normal customer service model
    -KSU focuses training, more and better
    -im reference service
    -text reference service

    3. Workshops on cultural sensitivity. Understanding cultural differences.



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